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How Your oxwoods Account Works and What We Expect

These terms set the rules for opening and using your oxwoods account, including how we handle payments via PayPal, Venmo, and Play+, and how eligibility is determined by the state where you access the platform. Access is available where local law permits.

US-eligible accounts onlyPayPal, Venmo, Play+ payments coveredState law determines accessOne account per personTerms updated with notice
oxwoods How Your oxwoods Account Works and What We Expect
HOW WE OPERATE

Account Security and Data Handling Under These Terms

Data Retention We retain account data for as long as your account is active and for the period required by applicable state and federal record-keeping rules after closure.
Account Security Your account is secured with encrypted login. If you suspect unauthorized access, use the lock-account option in settings immediately and contact support to start a review.
Cookie Policy We use session and analytics cookies to keep your wallet connected and improve page performance. You can manage cookie preferences through your browser settings at any time.
Requesting Changes To request a correction to your account data or to ask about data held on file, email support with your account ID. We respond to verified requests within a reasonable timeframe.
TERMS CONTACT

Reach Us With Questions About These Terms

Live Chat Open the chat icon in your account dashboard for direct help with any clause in these terms. Chat is available during posted support hours shown in your account.
Email Support Send questions about account eligibility, payment rules, or term changes to our support address listed in your account settings. We aim to reply within one business day.
Help Center Our Help Center holds written answers to common terms questions — search by topic such as account closure, payment conditions, or identity verification steps.

Common Questions About Our Terms and Your Account

These are the questions we hear most often about how our terms apply to real account situations — from payment eligibility to closing your account.

Account eligibility depends on your state of residence. Access is permitted only where online casino activity is legal under local law. You must meet your state's minimum age requirement.

PayPal and Venmo transactions are subject to the same account verification rules as all other payment methods. Your wallet must be linked to the account holder's verified identity before withdrawals are processed.

We post the updated terms on this page with a visible revision date. Continued use after that date means you accept the new terms. If you object, close your account before the update takes effect.

No. These terms permit one account per individual. Duplicate accounts are closed and any associated balances may be held pending review under our standard account policy.

Email our support team with your account ID and a clear description of the correction needed. We process verified data requests and confirm the outcome within a reasonable timeframe.

Disputes are subject to the laws of the jurisdiction governing your account as noted during registration. State law and the access conditions applicable to your location apply throughout.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.